Privacy Policy

When you browse this site, we automatically collect standard analytics data through Google Analytics — pages visited, general location (city/country level), device type, and how you arrived at the site. This helps us understand which content is useful and where to improve.

When you submit the contact form or the Free Photo Consultation tool, we collect the information you choose to provide: your name, contact details (email or WhatsApp number), your written message, and — for the consultation tool specifically — photographs you take and submit. See the Medical & Photo Consent Policy for details specific to that tool.

Contact and consultation submissions are used solely to respond to you and, where relevant, to assist Dr. Shatnawi's professional review of your submission.

Analytics data is used in aggregate to understand site usage and improve content — it is not used to identify you individually.

We use Google Analytics for site traffic analysis, and Meta (Facebook/Instagram) and YouTube where we choose to share published content publicly. We do not sell or rent your personal information to any third party.

We retain contact and consultation submissions for as long as reasonably needed to respond to you and maintain accurate records, after which they may be deleted. Reasonable technical measures are used to protect submitted information from unauthorized access.

You may ask us to review, correct, or delete information you've submitted by contacting us using the details on our Contact page.